We Have Answers to Your Questions
Switching your business communications to the Cloud can seem like a big step, primarily if you’re used to traditional on-premises phone systems. To make the transition easier, we’ve answered some of the most common questions business owners ask about cloud communications and how they differ from legacy systems.
How Does a Cloud-Based Service Scale with My Business?
On-Premises Phone System
Scalability is limited. Expanding requires purchasing hardware in blocks, which often exceeds your actual needs.
Cloud Communications System
It scales effortlessly. You pay for exactly the number of users you need, and adding a new user is as simple as activating a phone.
Takeaway: Look for a provider that offers flexible options without long-term contracts. This will ensure that your communication system adapts to your evolving needs.
Can My Business Depend on the Cloud? How Reliable Is It?
On-Premises Phone System
Susceptible to power outages, disasters, or disruptions, which can take your system offline.
Cloud Communications System
Built-in redundancy ensures reliability, even during outages. Calls can be rerouted to mobile phones, keeping you connected.
Takeaway: For dependable service, choose a provider with financially backed uptime guarantees (e.g., 99.999% reliability).
Is Setting Up a Cloud-Based System Complex?
On-Premises Phone System
Requires technicians for setup, maintenance, and feature changes, which can take weeks.
Cloud Communications System
Simple to set up, often without requiring a technician. Phones arrive preconfigured, and setup can be completed within hours.
Takeaway: Look for a cloud solution with 24/7 support and intuitive configuration tools to simplify setup and usage.
How is a Cloud-Based System Priced?
On-Premises Phone System
Costs include hardware, maintenance, feature changes, and phone line fees.
Cloud Communications System
One predictable monthly fee per user includes all features, local/long-distance calling, and support.
Takeaway: Avoid providers with hidden costs, such as time-based contracts or hardware fees. Opt for transparent pricing.
What About Call Quality?
Cloud phone systems rely on your internet connection, but with proper network tests and setup, call quality can match or exceed that of traditional landlines.
Takeaway: Choose a provider that rigorously tests your network to ensure clear and reliable voice communication.
What Happens to My Existing Phone Numbers?
You can keep your existing numbers when switching to a cloud provider. The process, known as “porting,” typically takes 1-4 weeks and ensures continuity.
Takeaway: Follow the provider’s instructions for a smooth number porting experience.
What’s the Biggest Benefit of a Cloud Communications System?
Cloud systems are more affordable, reliable, and flexible than on-premises solutions. They offer features like chat, video conferencing, and mobile app integration, allowing your team to stay connected from anywhere.
Takeaway: Consider a system with unified communication features, even if you don’t plan to use all of them right away.
Why Choose UNIVERGE BLUE CONNECT?
UNIVERGE BLUE CONNECT is a leading cloud-based business communication system with over 120 years of experience. It offers:
– 24/7 Support: Certified experts are always available via phone or chat.
– 99.999% Uptime Guarantee: Backed by financial assurances for unparalleled reliability.
– No Contracts: We work to earn your business every month.
– Unified Features: Includes video conferencing, team chat, file sharing, and more, all accessible via desktop and mobile apps.
Take the Next Step with Tele-Plus Corporation
Ready to move your business to the Cloud? At Tele-Plus Corporation, we provide expert guidance to ensure a seamless transition. Contact us today to learn how UNIVERGE BLUE CONNECT can transform your business communications!
