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Evaluating Total Cost of Ownership with Univerge Blue Connect

Choosing Between Hardware-Based Systems and the Cloud: What’s Best for Your Business?

When it’s time to upgrade your communication systems, the decision often comes down to this: Should you stick with a traditional hardware-based solution or make the leap to the cloud? Both options have their merits, but the ultimate goal is to determine which will be the most cost-effective and efficient for your business in the long run.

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The Cost Equation: CAPEX vs. OPEX

At first glance, the idea of making a one-time capital expenditure (CAPEX) investment in a hardware-based system may seem appealing. After all, this could save you from the ongoing monthly fees associated with cloud-based Unified Communications as a Service (UCaaS). However, evaluating the costs isn’t as simple as comparing the upfront price of hardware to the total subscription fees of a cloud solution.

To make an informed decision, you need to consider the bigger picture—the hidden and ongoing costs of maintaining an on-premises system versus the advantages of moving to the cloud.

The Hidden Costs of Hardware-Based Systems

1. Post-Purchase Expenses
Once your hardware is purchased and installed, the spending doesn’t stop. Hosting the equipment on-site requires space, power, and environmental controls—all of which can add to significant monthly operational costs.
2. Installation and Maintenance
Hardware systems don’t set themselves up. You’ll need skilled professionals to install and configure the equipment, which comes with its own costs. Additionally, ongoing maintenance—both preventative and reactive—can drain your IT budget.
3. IT Resources
Supporting an on-premises system requires a significant commitment from your IT team. Training your staff to operate and troubleshoot the system takes time, which translates to higher personnel costs.
4. Breakages and Upgrades
Hardware doesn’t last forever. Breakages, wear and tear, and the inevitable need for upgrades mean you’ll face recurring expenses over the system’s lifecycle.

The Advantages of Moving to the Cloud
with UNIVERGE BLUE CONNECT

Predictable Costs
UCaaS solutions like UNIVERGE BLUE CONNECT operate on a subscription model, providing clear and predictable monthly costs. This model eliminates the surprise expenses associated with equipment failures or unexpected upgrades.
Scalability and Flexibility
Cloud solutions are inherently scalable. As your business grows, you can easily add or remove users and features without needing to overhaul your entire system. UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits your business size, needs, and work style.
Minimal IT Burden
With UCaaS, the provider handles maintenance, updates, and troubleshooting. Allowing your IT team to focus on strategic initiatives rather than day-to-day system upkeep. UNIVERGE BLUE CONNECT offers 24/7 support from live experts every time you call.
Future-Proofing
Cloud systems ensure your business always has access to the latest features and security updates without the need for costly hardware upgrades. UNIVERGE BLUE CONNECT provides advanced protection against malware, viruses, phishing, and hackers.

Make the Right Choice

Deciding between a hardware-based system and a cloud solution isn’t just about cost—it’s about value. You can determine which option aligns best with your business goals by evaluating all factors, including installation, maintenance, IT resources, and long-term scalability.

At Tele-Plus Corporation, we specialize in helping businesses like yours navigate these decisions. Whether you’re considering a hardware refresh or exploring the benefits of UCaaS solutions like UNIVERGE BLUE CONNECT, our experts can guide you to the solution that fits your unique needs.

Contact us today to learn more and make the move toward a more efficient and cost-effective communication system.

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    Hagerstown, MD 21740-6842
  • 1-800-542-2733
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